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To contact us, please use the form below. We look forward to hearing from you. This form is not intended for the notification of medical issues. Information on this website is not intended to replace medical advice. Please consult your doctor for any health related problems that you may have.

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All consumers or patients are advised to contact their doctor or healthcare professional for advice on medicines or any health matters/medical emergencies.

Pharmacovigilance remains a key activity in the assessment of the therapeutic value of products. Sanofi ensures continuous monitoring and management of the safety profile of all its products through its drug safety data collection worldwide.
For reporting adverse events, please send an email to

A key activity of Sanofi is to provide updated medical information in compliance with Indian regulations, on its products, to healthcare professionals.
For medical information, please send your queries to

You can also call us between 9AM and 5PM on any working day* at 022-28032000. Please select IVRS option 2 for medical information and IVRS option 3 for reporting adverse events.

*Please note that we are closed on Saturday, Sunday and Public Holidays.

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